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Windows Photo Viewer Cannot Display This Picture Because There Might Not Be Enough Memory

  • Updated

Windows Photo Viewer cannot display this picture because there might not be enough memory

Issue Description:   

       When users attempt to open SOME jpeg files on their server, they get the following message:

mceclip0.png

     Typically, this occurs if the customer is using a cell phone to take pictures and then uploading the images to a server running 2012.

 

Requirements to Complete this Process:

  • Admin access to the hosted server
  • Notepad++

Steps and Screenshots:

  1. Open the affected image within Notepad++
  2. Edit the first line where it says ICC_PROFILE
  3. Change it to ICC_PROFILX
  4. Click File> Save then test it.