Submit a request

If you are currently logged into the portal, you will see your username in the upper right hand corner of the website. Checking this box will reduce the number of questions on the form, as logged in users already have those details recorded. A logged in user can edit their profile details by clicking their username.

Short description of what issue you are experiencing. Example: Cannot print from QuickBooks.

Please describe the issue you are currently experiencing, and a team member will assist you as soon as possible. If this is a request for technical support, please include details regarding what system you are having issues with, what application (including which year if available) you are having issues with, and what you are trying to do that doesn't work.

Please select Billing if you have questions about your current bill or Billing Portal. Select Customer Care if you have questions about subscription changes, products, forms, and cancellations. Select Support if you have questions related to technical support for your server (Login issues, password resets, system specifications, system performance, etc.).

Do you know which hosting environment the service you need help with is located on?

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