If you are an Admin of your server you can install the "R" releases that Intuit occasionally releases. For example, if you currently have QuickBooks Premier 2019 R5, and Intuit release R6, you can install it. This is a quick process, generally around ten minutes.
1. Have the server Admin log into the server.
2. Be sure no one has QuickBooks open (use the server's Task Manager to ensure all QuickBooks instances are closed).
3. Launch QuickBooks by right-clicking on it then click Run as Administrator and choose the Install now option that populates. If it does not populate, within QuickBooks click Help> Update QuickBooks> Update Now> Get Updates.
4. Allow the updates to download, when finished exit QuickBooks and re-launch it selecting Run as Administrator again.
5. If the server requires a reboot after the update has been completed, go ahead and allow the reboot. Wait a few minutes to allow the server to boot back up, and then log back in.
Comments
4 comments
This does not work for us. Cannot install updates from QB.
For insynq customers this doesn't work. I wish it did. I'm tired of submitting support tickets every time I need an update installed.
Now that Summit owns Insynq, could you (Summit) update your policies to allow us to install these updates? Seems like it would save your tech support staff time and save your customers the hassle of having to submit support tickets for application updates.
This does not seem to work for me as of April 7 2023. The users still have the message come up and frankly since I have multiple businesses I work with on one server so how am I supposed to stop all users from working? Does Summit think that I'm going to do their job at 2AM every week? In practice my clients don't contact me about updates, but something changed recently and I just got multiple requests / complaints the day after Summit told me they synchronized the Sofware for all users of one company that are on a new and improved server. In the mean time my clients on the old server seem just fine with updates occurring seamlessly.
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