Payroll Update Errors (PS032, PS077, PS034, PS038)

Ensure that the user's Intuit payroll subscription is in good standing, and that QuickBooks is updated to its latest version. Also, be sure that cookies are enabled.

1. 1. Log into the company file as Admin
   2. Go to Employees> My Payroll Service> Manage Service Key to open the QuickBooks Service Keys window.
   3. Click Edit first to copy the service key number, then remove the Service key.
   4. After the payroll subscription is removed, close out of QuickBooks, re-launch it, login as Admin and add the Service key back.
   5. Run the payroll updates again.

To contact Intuit Support, please see the numbers listed below:

• Intuit - 866-340-7237
• Intuit Canada - 866-935-7237
• QuickBooks Payroll- 866-223-5562

If Intuit does return a solution that requires our assistance, please submit a ticket and we will work with their instructions.