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- Log into your server and locate the Telpay folder (C:\billpay\Telpay)
- Open the Run command (right-click the Start button and click Run)
- Use this command: Path_To_TPBCBackup.exe Path_To_Company_Data_Folder
For example, if your company number was "1234567" you would use:
C:\billpay\TPBCBackup.exe C:\billpay\Telpay\1234567- In the window that populates, choose Network folder and point to a location other than the server's C drive
- Click Backup
- When the process completes you'll be left with a .zip file which is the backup file
- If there is more than one company data folder, repeat the process, editing the company number at the end of the command.
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