Sage 50 Error: "The Procedure entry point could not be located in the dynamic link....\Formviewer\Aatrixforms.exe"

Summary: This article describes a resolution for the error "The Procedure entry point could not be located in the dynamic link....\Formviewer\Aatrixforms.exe" that can occur when using Sage 50 Accounting Tax Forms.

Cause: This error can be caused by corrupted tax forms or a damaged registry key.

Resolution: Two options are provided to resolve this error:

Option 1:

1. Run ErrorReport.exe to force install the update
2. Close Sage 50, open the File Explorer, and browse to C:\Program Files (x86)\Common Files\Peach (or, on a 32-bit Windows PC, C:\Program Files\Common Files\Peach)
3. Open the Formviewer folder and locate ErrorReport.exe, double click, and select Fix Update
4. When prompted to reload as Admin select OK, if prompted with UAC login enter Admin credentials
5. Select Fix Update again
6. The update will proceed as normal, once complete open tax forms

Option 2:

1. Manually remove and reinstall the Payroll Tax Forms
2. Press the Windows key + E to open the File Explorer.
3. In the File Explorer browse to C:\Program Files (x86)\Common Files\Peach (or C:\Program Files\Common Files\Peach in 32-bit Windows)
4. Rename the FormViewer folder. Note: It is not recommended to delete this folder as that could potentially cause the loss of custom Human Resources forms.
5. In the File Explorer type in C:\ProgramData and press Enter.
6. Delete the Aatrix Software folder.
7. In the File Explorer type %userprofile% and press Enter.
8. Open the AppData folder and then open Local. Delete the Aatrix Software folder
9. Open AppData folder and open Roaming. Delete the Aatrix Software folder
10. Open the AppData folder and then open Local then open the Temp folder. Delete the folder AatrixTemp and the file PAW.aef
11. Make a backup of the registry. See How do I backup or restore registry keys in the Windows Registry Editor? or consult your IT professional for help.
12. In the registry editor, browse to HKEY_CLASSES_ROOT\Installer\Products
13. Go to Edit and select Find.
14. In the search field, type (or copy and paste) Sage 50 Accounting Tax Forms and click Find Next.
15. When the search is complete, a yellow folder on the left side will be highlighted in grey with a value of 7A4FE1AB76BAB294C9D7A4EE345F3A6C. Delete that folder and close the registry editor
16. Run the Peach.exe from https://aatrix.com/sage50accounting again to install the Sage 50 Accounting Tax Forms.
17. After the update is complete, verify the error no longer shows.

Note:

• Before applying any of these solution please make sure to backup your important data.