Steps to reset your own password through the TruGrid Connectors
- Open your preferred TruGrid Connector
- Click Reset Password
- Pick your preferred authentication method and click Continue:
- If you choose By using my MFA you will receive this screen which you can use the push notification or manually enter the code from the phone application:
- If you choose Send SMS to +***** you will receive this screen where you will need to enter the 4-digit code from the text message sent to you:
- If you choose Send email to *email address* you will receive an email within a few minutes with a link you will need to click.
- If you choose By using my MFA you will receive this screen which you can use the push notification or manually enter the code from the phone application:
- Once you complete the authentication step you will be presented with this screen to enter your new password: