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How To Submit A Ticket To Summit Support
How to submit a ticket via Summit's website:
- Browse to https://ticket.summithosting.com
- Click Submit a request in the upper right-hand corner:
- Fill out the form with your contact information and the details about how we can assist you.
- For Who Can Best Assist You select the department you need assistance from:
Billing if you have questions about your current bill or Billing Portal
Technical Support if you have questions related to technical support for your server (Login issues, password resets, system specifications, system performance, etc.).
Client Experience if you have questions about subscription changes, products, forms, and cancellations
- For the Service Environment question, select the one that applies to you. This will route you directly to the team most familiar with your services and you.