This article will walk you through the steps needed to view your ticket history.
- Visit https://ticket.summithosting.com/hc/en-us
- Click Sign in in the upper right-hand corner:
- Click Forgot password?
- Enter your email address from the Kayako ticketing system in the box provided
- Click Submit
- Wait a few minutes for the reset email to arrive. It will have the title "Set a new Summit password" and the sender will be support@summithosting.com
- Within the email click the reset link to set a new password
- Log in at https://ticket.summithosting.com/hc/en-us.
- To view your ticket history click My Activities under your username in the upper right-hand corner:
Comments
1 comment
This page purports to describe how to access ticket history yet instead describes how to reset a forgotten password.
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