Remote Desktop Knowledge-Base

Login Troubleshooting

• RDP - How To Add Local Drives - Windows
• Remote Desktop File Association
• Setup Remote Desktop for Mac OSx
• Setup of RDP on an iOS or Andriod Device
• Setup of RDP on a ChromeBook
• Resetting Your Summit Hosting Password

See all 15 articles

QuickBooks Troubleshooting

• Manually Browse To A QuickBooks Company File
• Create & Set Permissions For New Users In QuickBooks
• Issues sending Emails in QuickBooks
• Re-Sort Names List
• Payroll Update Errors (PS032, PS077, PS034, PS038)
• Printing Issues from QuickBooks: Delete QBPrint File

See all 23 articles

Sage Troubleshooting

• Sage 100 - Specify Sage License Server
• Installing Sage 50 Updates
• Create and Restore Sage 50 Company File Backups (.ptb files)
• Manually Browse To / Open a Sage 50 Company File

Third-Party Application Troubleshooting

• Excel - "Cannot open or save any more documents because there is not enough available memory or disk space"
• Telpay - Creating Backups
• Transaction Pro Importer/Exporter - Syncing with QuickBooks

Mac OSx Troubleshooting

• Printer Not Showing Up In Server (Mac OS X)
• RDP - Adding Local Drives / Devices (Mac OS X)

Miscellaneous

• EULA screen resolution fix
• Using Multiple Monitors with RDP (WIndows)
• Black Characters Randomly Showing on Print Jobs
• Using Windows Task Manager To End Sessions or Applications