TruGrid - Enabling Redirected Printers

TruGrid - Enabling Redirect Printer

Issue Description:   

        When users are not able to see the printers when printing on the server. 

Requirements to Complete this Process:

• Access to TruGrid connector. 

Steps and Screenshots:

1. To configure RDP Settings, click the drop-down menu on the top right corner of the TruGrid Desktop Connector or Web Connector, then click Settings from the drop-down menu.
   
2. Go to the Device Redirection section and then Redirect Printers and verify it is enabled:
   
3. Click Save when done then close the Settings window and reconnect to the server to test. 

Additional URLs or References (as needed):