Solution I:
- Log into https://vwlogin2.summithosting.com/Desktop
- Go to Preferences tab then go to Experience tab
- Under Optimization, uncheck off Flash Acceleration and WAN Acceleration (see screenshot).
- Click Save Changes.
- Go back to the Application tab and launch the remote desktop again.
Solution II:
1. log into https://vwlogin2.summithosting.com/Desktop
2. Go to Preferences tab then go to Experience tab
3. Under Optimization, check off WAN Acceleration (see screenshot) and change the drop-down under Performance to show WAN and uncheck the sub settings (see screenshot).
4. Click Save Changes.
5. Go back to the Application tab and launch the remote desktop again.
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