Function Error Code...When Trying to Print From the Virtual Desktop (Windows) – Summit Hosting

Question

How do I fix the error "Function Error Code..." when I am trying to print for the virtual desktop? I am using Windows.

Answer

While the user is logged in to the virtual desktop, go back to the local desktop.
Go to the System tray and find the vWorkspace icon.
Right-click and choose “Apply Additional Printer Properties”.
Go back to the virtual desktop.
Test print.
*Note that there should another pop-up window (Printer Properties) after clicking the first “print” command.
Change the print setting desired.
Click Print.
If unable to find the “Apply Additional Printer Properties” (step 3) in the System Tray:
Uninstall the vWorkspace client.
Reboot computer.
Install vWorkspace client and run as Admin.
Log in to the virtual desktop.
Go to the system tray and find the workspace icon and click on Client Properties.
If you are unable to find in the system tray, look for "EOP Universal Printer" in the Control Panel.
View Cache.
Update Printer Cache.
Return to Step 3.

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