This error is specific to Mac users and QuickBooks Desktop (All Versions).
When using a Mac (all versions) to access the virtual desktop, when working inside of QuickBooks (all versions), a black box is displayed as the cursor.
To resolve this issue perform the following steps:
- Select the Apple logo at the top left of your screen
- Select system preferences
- Select accessibility
- Select display
- Move the scroll bar for cursor size up slightly
- Select the icon in your toolbar to open your virtual desktop again.